alphabroder Achieves Customer Service Excellence with Progress
North America's largest distributor of apparel to the promotional marketplace stays competitive with Progress OpenEdge
"The reliability and agility of the OpenEdge platform has enabled us to
keep pace with changing technologies and the changing needs of our
customers through the years," said
In a market focused on younger audiences that are technology savvy and expect a seamless user experience, it is vital to move with speed, agility and accuracy. To stay competitive, alphabroder extended its 18-year relationship with Progress and FDM4 by upgrading its ERP system with the latest features available, including table partitioning and data connectivity. This includes maintaining a 1.3kb database, serving more than 100,000 customers, worldwide. As part of its latest expansion, alphabroder also implemented data management and performance improvements including table partitioning and simplified access to SQL and Oracle data warehouses. These upgrades are critical for proper reporting and analysis and the company can now process thousands of last-minute daily orders through its supply chain with speed and precision.
"The imprintable apparel industry is small and extremely competitive. If
you can't deliver a time sensitive order, there are others that will. We
pride ourselves on offering our customers the mission-critical
technology necessary to stay competitive," said
"For more than 18 years, the FDM4 ERP solution, based on the Progress
OpenEdge platform, has served alphabroder in their business growth,
making sure they have the latest technology to run their operations and
deliver excellent customer service," said
The FDM4 ERP solution, based on the Progress OpenEdge platform, integrates many functions within client organizations, including a robust RF Warehouse Management Solution, B2B E-commerce forecasting and procurement, inventory, order processing, allocations, freight calculations and accounting. The OpenEdge platform delivers faster response and better ROI, while preserving integrity, integration and governance.
Founded in 1919, formerly known as
Progress (NASDAQ: PRGS) offers the leading platform for developing and deploying mission-critical business applications. Progress empowers enterprises and ISVs to build and deliver cognitive-first applications, that harness big data to derive business insights and competitive advantage. Progress offers leading technologies for easily building powerful user interfaces across any type of device, a reliable, scalable and secure backend platform to deploy modern applications, leading data connectivity to all sources, and award-winning predictive analytics that brings the power of machine learning to any organization. Over 1700 independent software vendors, 80,000 enterprise customers, and 2 million developers rely on Progress to power their applications. Learn about Progress at www.progress.com or +1-800-477-6473.
Progress and OpenEdge are trademarks or registered trademarks of Progress Software Corporation and/or one of its subsidiaries or affiliates in the US and other countries. Any other trademarks contained herein are the property of their respective owners.
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